Distribution and Fulfillment

Distribution and Fulfillment Services by MSL COPACK + ECOMM: Your Path to Efficient, Reliable, and Cost-Effective Logistics

At MSL COPACK + ECOMM, we offer comprehensive Distribution and Fulfillment Services designed to meet the ever-evolving needs of modern businesses. Whether you are an e-commerce retailer, a manufacturer, or a distributor, our expert team and state-of-the-art technology can help streamline your supply chain, reduce operational costs, and enhance the overall customer experience.

A successful contract packaging and assembly program must be paired with accurate and effective final distribution and supply chain coordination.  MSL COPACK + ECOMM has developed the seamless delivery system of finished goods to the end user or retail environment.  MSL clients range in size from small direct to consumer .coms to major multinational retail brand owners.  Each client irregardless of size has the same expectation ~ supply chain excellence.  The MSL Integration Hub ensures full service order fulfillment including Business to Business (B2B), Retail EDI, Direct to Consumer (D2C) shopping cart .api connectivity, Commerce Hub / SAP integration, and  Marketplace fulfillment.  A proud partner of SPS Commerce (link), MSL has a solution for your integration needs.

MSL enhances the critical links in the supply chain through accurate inventory management, efficient and timely order fulfillment, and integrated distribution of your products to retail partners and end recipients. If it’s time to strengthen contract packaging and promotional assembly supply chain, call MSL COPACK + ECOMM at (888) 675-4639 to discuss your needs and create a custom solution tailored to your specific requirements. The MSL Difference

Call MSL COPACK + ECOMM @ (888) 675-4639 to discuss how we may successfully manage your project.

Indianapolis: The Crossroads of America

Choosing MSL COPACK + ECOMM as your midwestern distribution and fulfillment partner means your brand will enjoy a substantial geographic advantage. Indianapolis is known as the “Crossroads of America” and strategically positioned to service 65% or the population of the United States within 600 miles (1 day transit). 

Indianapolis is centrally located with direct access to five key cities in the region offering efficient and cost-effective distribution with drive-times noted:

In addition to the highway transportation infrastructure that includes I-70, I-74, I-65, and I-69, there is also Indianapolis International Airport as well as intermodal and rail service. Indianapolis and MSL can be your gateway to the Midwest.

Louisville KY

1 hour, 45 minutes

Cincinnati OH

2 hours, 40 minutes

Springfield IL

3 hours

Chicago IL

2 hours, 40 minutes

St. Louis MO

3 hours, 30 minutes

Detroit Mi

4 hours

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Your Supply Chain Logistics: The Key to a Satisfied Customer

Most enterprise-level companies reach a point where outsourcing fulfillment services becomes necessary. Efficient shipping is what becomes the key to customer satisfaction. Making sales is one thing, but reliable fulfillment of those orders is where your company can and should gain a competitive advantage in customer satisfaction. 

MSL COPACK + ECOMM has the expertise in contract assembly, logistics, warehousing, retail distribution, and e-Commerce fulfillment services you need to keep up in the digital marketplace—and we’d be happy to work with you on the custom solution you need at a cost you can afford.

Our core values in any packaging partnership include flexibility, accuracy, reliability, information, and process. We apply these values and core competencies to every product, every project, every time.


Let MSL Optimize Your Supply Chain from the Midwest?

Brand success will be a challenge with a fractured supply chain. Consolidation of service providers throughout the supply chain will enhance efficiency and reduce costs associated with handling, transit, and multi-contact relationship management. MSL COPACK + ECOMM streamlines inventory management, contract packaging and promotional assembly, inventory safety stock, retail EDI (B2B), online order fulfillment (D2C / B2C) and local private fleet transportation.

The above scenario includes as many as five different service providers in the supply chain puzzle. The more pieces (vendors) there are in that puzzle, the less visibility you have into the scope of your supply chain.  Brand efficiency for outsources contract packaging and promotional assembly services begins with consolidation of supply chain services. MSL’s focus on supply chain excellence defines a brand’s successful outsourcing campaign throughout the midwestern region of the U.S. For additional information on how MSL COPACK + ECOMM can assist your brand contact us at (888)MSL-INDY. The MSL Difference.

Contract Packaging & Supply Chain Service Execution— MSL COPACK + ECOMM

MSL’s commitment to each Brand we represent is to establish a strong, collaborative working partnership based on trust and mutual understanding of the variables and elements that define a successful campaign. Our supply chain involvement can be as simple as a one time emergency project or as an MSL embedded daily service offering. What we do for each of our clients is develop a custom plan and execute the plan for the success of the brand.

Our team of employees and professional management has a collective experience that ensures a cohesive flow of information and services from implementation to completion. MSL currently operates with 20+ full time salary staff and a current workforce of 100+ line leaders, material handlers, order fulfillment and assembly service providers. MSL Operations and Client Success management has an average of 8 years of employment with the organization and an impressive amount of knowledge and expertise in contract packaging and supply chain support. With a unique structure rewarding longevity, the top 60+ MSL assembly service providers have been with the company 4+ years. This unprecedented level of commitment to our company has a direct effect on quality of services & efficiency of operations through product knowledge and excellence in execution. The above workforce stability creates a balance and stability for a process that is continuously in motion. From our executive staff to our front line assembly service providers, MSL puts experience and skills to work for your brand. MSL value-added services create a cohesion between your brand and the end client and enhance the outsources secondary contract packaging and promotional assembly core competencies.

Local Private Fleet Transportation

B2C, D2C, B2B Order Fulfillment & Retail EDI

3PL Warehousing and Inventory Management

MSL Copack + Ecomm strives to utilize the latest in WMS, Contract Packaging, and E-Commerce service technology. Utilizing Nulogy PackManager (possible link) for Bill Of Material assembly services and Veracore WMS for inventory management, MSL is able to track, analyze and report back to our clients critical information necessary for brand success. All projects and jobs are handled within a very advanced / full scan / real-time data management system. MSL approach to experienced staff, current technology, flexibility of services, and modern equipment all create the groundwork for excellence in execution. The MSL Difference.

MSL COPACK + ECOMM Serves a Wide Range of Industries

MSL services an impressive variety of brands across a wide array of industries.  Our current concentration of services revolves around brands specific to Health and Beauty Products, Publishing and publisher support services, Retail and Club Store home goods, and Promotional Variety packs for retail, electronic, and secondary food promotional services. GMP (Good Manufacturing Practices) certified, our internal process and QC systems allow for simple transition of outsourced services for the secondary market in food and beverages, cosmetics, dietary supplements, and medical devices.

You’ll find our approach to customer service at MSL is one that aims for excellence. Our superior technology, expertise, and efficient operations come together to achieve successful outcomes for your brand.

Frequently Asked Questions

Distribution and Fulfillment Services refer to the processes involved in receiving, storing, picking, packing, and shipping products to customers or retailers. These services are essential for businesses looking to efficiently manage their supply chain and get products into the hands of consumers.

Outsourcing distribution and fulfillment can provide numerous benefits, including cost savings, improved efficiency, access to advanced logistics technology, scalability, and the ability to focus on core business activities while experts handle logistics.

Distribution and Fulfillment Services are valuable for a wide range of businesses, including e-commerce retailers, manufacturers, wholesalers, distributors, and businesses looking to expand their market reach.

Yes, these services are typically scalable to adjust to fluctuations in demand, whether you experience seasonal spikes or business growth.

Factors to consider include the provider's experience, reputation, capabilities, technology infrastructure, location, cost structure, and their ability to meet your specific needs.

Service providers often offer advanced inventory management solutions, including real-time tracking, order forecasting, and stock level optimization.

Yes, most providers offer real-time order tracking and inventory visibility through online platforms or software, giving you complete control over your supply chain.

Advanced order processing technology and experienced personnel help ensure accurate picking, packing, and shipping of orders. Quality control measures are often in place to maintain order accuracy.

Yes, many service providers handle returns efficiently, inspecting and restocking items as necessary, which can improve customer satisfaction.

Yes, many providers offer integration options with e-commerce platforms and order management systems to facilitate seamless order processing and fulfillment.

Contact your chosen service provider with details about your business, order volumes, products, and specific requirements. They will typically provide you with a customized quote based on your needs.

If you have more questions or need further information about Distribution and Fulfillment Services, feel free to reach out to our team for assistance.